Eshwarshop offers 3 days
& 7 days
replacement guarantee for all products sold. Products will be replaced only in case of a manufacturing defect, damage due to transportation or wrong product dispatches
. In these cases we will bear the two way courier charges
In case if the customer wants to exchange a product
which they have ordered by mistake the customer will have to bear the two way courier charges
Return/Exchange is invalid
in cases of incidental damage, malfunctioning of the product, natural disasters, riot or negligence on part of the customer
Any way Eshwarshop is much considerate and keen in focusing customer satisfaction in all aspects; we will solve your return/exchange claim in a very friendly manner.
Customers may notify us of any damage or defect
In case of defective product supply/exchange which is ordered by mistake within 3 days from the date of receipt of the goods and
In case of wrong product supply within 7 days from the date of receipt of the goods
To ensure a seamless return, we shall check the condition of the product before sending out the replacement unit. Hence, we need to acquire
the defective/damage/wrong product before processing for replacement .
In case we do not have the same product in stock, you can buy an alternate product or you can receive the refund of money.
The refund policy is not applicable for consumable items like BRANDED PRODUCTS/COMPANY PACKING PRODUCTS
which have been used or installed, products with tampered or missing serial numbers, any damage / defect which are not covered under the manufacturer's warranty, and these product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered.
Please ensure you pack the item(s) securely and safely to prevent any loss or damage during transit. We recommend you to use a reliable courier service
to reach as fast with minimum cost since we have to bear the courier charges in some cases as mentioned above.